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Last Updated: January 12, 2026
Welcome to VLYN LTD ("we," "us," or "our"), a company registered in England and Wales (Company No. 16723405). By accessing or using our website at https://vlyn.store or placing an order, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, please do not use our website or place orders.
We ship worldwide through our fulfillment partner Printful, which uses a global network of owned fulfillment centers and selected partner facilities. Orders are automatically routed to the most efficient location based on your shipping address, product availability, customization type, and capacity — we do not manually select facilities.
For the most up-to-date information on Printful's global fulfillment network, including any changes to locations, visit:
https://www.printful.com/global-fulfillment
(Including 2–5 business days for production/fulfillment; actual times vary by routing and carrier):
These are estimates only. Delays may occur due to customs, carrier issues, peak seasons, or routing. We are not liable for third-party carrier delays.
Shipping Costs: Calculated at checkout based on destination and order details. International orders may incur import duties, taxes, or customs fees (your responsibility — check local regulations).
Lost, Damaged, or Non-Delivered Shipments: Contact us within 14 days of the estimated delivery date at support@vlyn.store or +44 7787 343947, providing tracking/order details. We will investigate with Printful.
Our products are personalised, made-to-order, custom-printed items. Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, there is no 14-day cooling-off period or right to cancel/return for change of mind, wrong size, colour preference, or buyer's remorse. This exemption is clearly stated on product pages and at checkout before purchase.
Process:
Shipping and customs fees are non-refundable except in approved quality-issue cases. Non-delivery claims must be raised within 14 days past estimated delivery.
All content, images, text, and designs on our website are owned by VLYN LTD or licensed (including from Printful) and protected by copyright and trademark laws. Unauthorized use is prohibited.
To the extent permitted by law, VLYN LTD is not liable for indirect, consequential, or incidental damages. Our total liability is limited to the price paid for the product in question.
See our Privacy Policy for details on data handling (compliant with UK GDPR).
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
VLYN LTD
Company Number: 16723405
Registered Address: 1 Radnor Road, Cardiff, CF5 1RA, United Kingdom
Phone: +44 7787 343947
Email: support@vlyn.store
Thank you for shopping with us!
